Warranty Service

Dear Customers,

Thank you for choosing EUP Pump and spare parts from www.euppump.com . For the protection of your consumer rights, customers who have the valid purchase invoice of www.euppump.com products will enjoy a long warranty period of our EUP Pump and spare part. The following information is the detail introduction of warranty services.

common rail EUP Pump and spare part’s Warranty Coverage
. After customers receive the EUP Pump and spare parts from www.euppump.com within 15 days , customer can choose to replace or repair them if there is a performance failure with conditions of no appearance damage on the EUP Pump and spare parts’ surface.

. Each EUP Pump and spare part has 6-12 months warranty period, If there are any confirmed of EUP Pump and spare part’s performance problems after testing during the warranty period, customers can contact our salesmen to replace the same model or a reworked product with the same performance for free.

EUP Pump and spare part’s Problems That Out Of Warranty Coverage
.The warranty period has expired.

. EUP Pump and spare part failure caused by high temperature, high pressure, humidity, rain and snow, saline-alkali land, earthquake, and used in abnormal environment.

. EUP Pump and spare part damage caused by man-made reasons (throwing, strong magnetic field magnetization, set fire).

. EUP Pump and spare part failure or EUP Pump and spare part damage caused by non-EUP Pump and spare part design, technology, manufacturing, quality and other issues.

. EUP Pump and spare part failure due to system pressure exceeding system approved pressure..EUP Pump and spare part failure caused by system voltage exceeding approved voltage.

. EUP Pump and spare part failure caused by impurities (water, lead, aluminum powder, iron powder, sulfide) in the system fuel exceeding the standard requirements.

. EUP Pump and spare part failure caused by not installing according to the tightening torque specified in the vehicle engine maintenance manual (the tightening torque is too large or too small).

. EUP Pump and spare part failure caused by not following the installation angle specified in the EUP Pump and spare part maintenance manual.

. EUP Pump and spare part failure caused by not following the cleaning requirements specified in the EUP Pump and spare part maintenance maintenance manual.

. EUP Pump and spare part failure caused by failure to replace consumable parts as specified in the EUP Pump and spare part maintenance manual.